Kuhn Rikon

FREQUENTLY ASKED QUESTIONS:

Below you will find the most frequently asked questions and solutions:

- On which heat sources can I use the pans?

o Our pans are suitable for use on all heat sources. Gas, electric, halogen, induction, glass ceramic (CERAN®). However, the pans are not suitable for use in the microwave.

- Can the pans go in the dishwasher?

o Yes, the pans are dishwasher safe. However, we recommend washing the pans by hand to ensure a long lifespan. Rinse the cooled product with warm water and mild dishwashing liquid, using a melamine sponge if necessary. Do not use abrasive cleaners, scouring pads or sharp or hard objects.

- Do the pans contain PFAS?

o No, the current Kuhn Rikon Fresh line does not contain PFAS. We use an ILAG Xeradur 3 PFAS-free coating. This is a ceramic non-stick coating and is completely PFAS-free.

- My pan is discolored, how is this possible and is it harmful?

o The discoloration is also called heat tint or 'rainbow stains'. This is a common discoloration of stainless steel that is caused by (over)heating the cookware before adding water or something else to it. Overheating or boiling cookware dry can cause (golden) yellow, brown, dark purple, blue or various rainbow shades on the stainless steel surface. Although the discolorations are completely harmless, these shades can spoil the appearance of the pan. However, this is only caused by a natural reaction of the steel elements to air (oxygen) and high temperatures.

o To remove these stains from your stainless steel cookware, bring ⅓ vinegar and ⅔ water to a boil, boil for 5 minutes, let cool, then rinse in the sink. For more stubborn stains or stains on the outside, use a stainless steel cleaner and a damp cloth. In any case, do not use a steel wool sponge, as this will cause scratches on the pan that will become impossible to remove.

- Deposits are forming on the non-stick coating of my frying pan or wok, how is this possible?

o The deposits that remain on the non-stick coating are also called carbonization and are the result of prolonged exposure to heat when cooking with oil or butter. This especially happens when cooking on gas, where the flame extends beyond the diameter of the base. This excessive heat can cause oil and fat to char on the non-stick coating and remain as deposits. Therefore, ensure that the flame never extends beyond the diameter of the base and preferably avoid cooking with oil sprays, as this type of fat quickly overheats.

o These stubborn stains can be removed with thorough cleaning. Fill the pan halfway with water and a little washing-up liquid. Let the liquid boil gently. The cooking process makes it easier to remove burnt residue. If necessary, use a melamine sponge.

- White spots/dots appear on the bottom of my pan.

o The (chalk) white spots on the bottom of the pans are most likely the result of the build-up of calcium in the water, or are caused by adding salt to the water before it boils. In most cases, the white spots come from calcium found in tap water. When salt is added to water before it boils, the salt sinks to the bottom instead of dissolving in the water, causing stains.

o If the mineral deposits are "baked on", a normal dishwashing cycle will usually not be sufficient to remove them. These stains can be removed by boiling a solution of ⅓ vinegar and ⅔ water. Let it cool completely and then wash and dry the pan as usual. In any case, do not use a steel wool sponge, as this will cause scratches on the pan that will become impossible to remove.

KUHN RIKON FRESH COOKING AND BAKING PANS USE & CARE

IMPORTANT SAFETY INSTRUCTIONS

• WARNING! Danger of burns!  The outside of the product can become very warm during the cooking or baking process. The handles, such as handles or knobs, can also become very hot, depending on how the product is used. Wear oven mitts for safe use and your protection.
• Do not use the product or lid if any handle is loose or broken.
• Keep the product away from children and pets during the cooking or baking process. Hold the handles inward, away from the edge of the stove.
• Always supervise the product during the cooking or baking process. Avoid allowing all liquid to evaporate from the product. The dissolved minerals from the liquid will become stuck to the inside of the product. Such deposits can alter the taste of the prepared food.
• DANGER! Fire hazard!  Food and grease can quickly overheat and catch fire if the product is not supervised. Extinguish the flames with a lid or fire blanket. Never extinguish the fire with water if it is a grease fire.
• Do not expose the product to sudden changes in temperature. When the product is still hot, do not immerse it in cold water, do not fill it with cold water or hold it under cold running water. The temperature shock may damage the product.
• Do not use the product if the bottom is mechanically damaged or deformed.
• Do not cover or obstruct the steam holes of the lid.
• When cooking on gas, make sure that the flames of the burner do not extend beyond the flat bottom of the pan. This can discolor and damage the stainless steel exterior of the product.

RECOMMENDATIONS FOR USE

• Make sure the product is clean before use. If necessary, clean the product as described in the CLEANING AND MAINTENANCE section.
• Do not heat an empty product on a heat source.
• Place the product on a heat source that is a similar size to the bottom of the product.
• Lightly coat baking pans with oil or butter with a high smoke point before using. Avoid oil sprays, as they increase the risk of burns.
• Place the food in the cooking pot when it is ready for cooking. Do not fill the product more than 2/3 of its total capacity.
• Cover the product with a lid to keep the heat in, depending on the food to be prepared.
• Heat the food over a high or medium heat and then cook or fry it over a lower heat until done. Always supervise the product during the cooking or baking process.
• Place the hot product on a heat-resistant and flat surface to cool after use. Do not place the product on an unprotected countertop.

INTENDED USE

• This product is suitable for contact with food. It is intended for preparing food in domestic kitchens.

SUPPORTED TYPES OF HOBS:

• Gas
• Electric
• Halogen
• Induction

OTHER RECOMMENDATIONS

• The product is not suitable for use in the oven.
• The product is not suitable for use in the microwave.
• Use only wooden and plastic accessories when handling the product.
• Do not use metal accessories.
• Do not cut or distribute food directly on or in the product to avoid damaging the coating.
• Never put salt in an empty, preheated product to avoid the risk of corrosion. Add salt to boiling water and stir.

CLEANING AND MAINTENANCE

• The product is dishwasher safe.
• However, hand washing is recommended to ensure a long lifespan.
• Rinse the cooled product with warm water and mild detergent.
• In case of gross contamination: After use, fill the product with a little water while it is still warm and let it stand for about 15 minutes. Then remove any food remains with a wooden scraper, soft sponge or brush.
• Wipe the product dry after cleaning.
• Allow the product to cool before cleaning.
• Do not clean the product with aggressive cleaning agents.
• Do not use abrasive cleaners or scouring pads.
• Do not use sharp or hard objects (such as a stiff brush) or steel wool.
• Store the product in a dry and well-ventilated area.

SPECIFICATIONS

• Lid material: Glass, Silicone
• Pan material: Stainless steel
• Coating material: Ceramic coating, free of PFOA, free of PFAS